Privacy Policy

Welcome to Gazelle Dispatch Service LLC (“we,” “us,” or “our”). We value your trust and are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided by our clients (truck/carrier owners/ end users/ carrier owners/you) when using our website or services.

By accessing our website or utilizing our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our website or services.

Information We Collect:

1. Clients Information:

   • Company Name
   • Physical Address
   • Phone Number
   • Email Address

2. Trucks Information:

   • MC# (Motor Carrier Number)
   • DOT# (Department of Transportation Number)
   • Truck Type
   • Truck Details (Length, Weight Limit)

3. Companies Documents:

   • MC Authority Letter
   • W9 Form
   • Notice of Assignment (NOA)
   • Certificate of Insurance (COI)

How We Use Your Information:

We use the collected information for the following purposes:

1. Service Provision:

   • To provide  carriers dispatching services, like booking the load, filling setup packets to the brokerage companies. requirements.

2. Communication:

   • To communicate with brokers, shippers regarding your dispatching needs, updates, and other relevant information.

3. Legal Compliance:

   • To fulfill our legal obligations and comply with applicable laws and regulations.

Data Security:

We implement robust security measures to protect your personal information like address, phone number, emails  from unauthorized access, disclosure, alteration, and destruction. Our security practices adhere to industry standards.

Data Sharing:

We assure you that we do not share, sell, rent our clients information and others with any third party. However, we may disclose your information under the following circumstances:

1. Legal Requirements:

   • To comply with legal requirements, regulations, or legal processes.

2. Consent:

   • If client provide explicit consent for the sharing of his/her information to be shared with brokerage/ shipper company, it will be shared for services/ operations.

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties“.

Your Choices:

You have the right to:

1. Access and Update Information:

   • Request access to and correction of your personal information.

2. Withdraw Consent:

   • Withdraw your consent for the processing of your information.

Changes to This Privacy Policy:

We may update this Privacy Policy periodically. Any modifications will be effective upon posting the revised policy on our website.